This policy was updated on 14 Feb 2023.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer or device and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); comments, feedback, product reviews, recommendations, and personal profile. payment details (including credit card information) will be handled by external provider Stripe.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. And in some payment processes, your data will be handled by Stripe, who also a PCI-DSS qualify service provider.
How do we communicate with you, as a site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the information provided at the top of this page.
1. Information we collect We collect and process the following personal data:
Contact information such as your name and email address when you sign up for our service or contact us for support
Log data, including the logs you select for archival, to provide the service you have requested
2. Use of information We use your personal data to:
Provide you with access to our log archival service
Respond to your inquiries and provide customer support
Comply with legal and regulatory requirements
3. Sharing of information We do not sell, rent, or otherwise disclose your personal data to third parties, except:
To service providers who help us operate and improve our service, such as our email provider SendGrid
When required by law or to protect our rights or the safety of others
4. Storage and security of information We store your personal data in secure servers and take reasonable measures to protect your personal data from unauthorized access, use, or disclosure.
5. Your rights You have the right to access, correct, and delete your personal data, as well as to object to or restrict the processing of your personal data.